Helsinki Airport (HEL) is an essential hub for air traffic between Asia and Europe. The innovative airport is expected to grow from today’s 19 million passengers to 30 million passengers per year.
Since a smooth and efficient passenger flow is key to balancing growth and customer satisfaction, HEL has equipped the immigration border control in T2 with the Xovis Passenger Tracking System. Various stakeholders access the measured real-time KPIs such as waiting times and passenger outflow rates.
Read in detail how HEL, airlines and other airport stakeholders capitalize on Xovis to get a clear view of the often challenging queueing situation at immigration and give visitors a faster welcome. The whole story is available for you in the "Download" section below.