Passenger Tracking System (PTS) for airports

Our PTS solutions are ideal for tracking and managing passenger flow. Their unmatched accuracy and low overall costs over the full-service life are based on a combination of award-winning 3D sensors from the Xovis PC range and the Xovis Suite (XS) software. All of our products are durable and require only minimal maintenance. They generally achieve a quick return on investment.


The sensors record the passenger coordinates as dots, based on which the software calculates and visualizes KPIs in real time, such as waiting times or passenger volumes. The data can also be transmitted to third-party systems. Web and mobile clients are also available.

Precise measurements

Passengers are tracked as dots, even when they are standing only 20 cm from one another. The large detection range of up to 100m2 on an individual sensor and the combination of several sensors into a multisensor allows for the efficient and accurate monitoring of very large areas such as at Kansai International Airport (KIX). The Passenger Tracking System (PTS) from Xovis tracks up to 98% of passengers in the monitored area, including in changing temperature and lighting conditions and in complex facilities.

Reliability & improved passenger experience

This highly reliable system helps operations at airports by supporting everyone involved make the best decisions efficiently and effectively. Live views of real-time data are not only a support for operators but also the passengers, who receive better service thanks to better measures. A few cases in point:

  • The PTS dashboard allows for faster reaction times in the areas of: passenger flow, queue lengths, waiting times, and staff and passenger behavior can be determined and relayed in real time.
  • The PTS automatically detects who belongs to a queue, even when there are several queues and changes in layout where different groups of people are all in the mix together, as is often the case in check-in environments. Staff can thus be allocated accordingly.
  • The 3D sensors are equipped with artificial intelligence and process data directly on the device (edge-computing) – allowing passengers to be counted in line with data protection guidelines. The sensors track and transmit the passengers' coordinates as distinct dots only.
  • Apart from the sensor, no additional hardware is required. The sensors provide solid and reliable data, strengthening the foundation for transparent management based on facts and thus promoting an improved airport experience – for passengers and staff alike. The result: maximum data security, minimum network load

Long-lasting system

The PTS from Xovis is a completely industrial, scalable, user-friendly and proven system. As it has a mean time between failures (MTBF) of 25 years and is not dependent on devices that transmit signals, the Xovis PTS represents a secure investment in Swiss quality with an outstanding price/performance ratio.

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