Count customers, not staff: Increase the truth in customer counting data and exclude busy employees on the sales floor from popping up in your Xovis people counting solution.
This feature is showcased as a world's first at this year's NRF at booth 749!
In many retail industry settings, the staff makes for a good portion of the people traffic on the sales floor. Be it for consulting shoppers in a fashion boutique, for filling up quickly clearing shelves during special sales promotions or in high-end luxury shops with individual customer service – distinguishing customers from the staff is key for sensible store analytics. When counting customers using an AI-enabled Xovis PC2R or PC2S sensor, you are about to get the tools to differentiate between customers and staff.
Use the new Staff Exclusion function to report customer counts that are not biased by counting staff members. Further interpret the data to find weak spots on your sales floor, where customers are alone and direct staff there. At the same time, the privacy of staff members is protected since there is no identification process. All that is needed is a convenient, small and generic name tag or pin.