Airport Passenger Dwell Time: A Twin Cities Tale

21/04/2022

Airport, Case studies

1 min

When airport passenger dwell time threatened customer satisfaction, Minneapolis-Saint Paul International Airport (MSP) turned to Xovis to help protect its valued reputation as an efficient and customer-friendly hub. The Xovis sensor-based system helps MSP cut dwell times and offer the best possible passenger experience.

Smooth security processes translate to more airside spending among contented passengers, according to studies. The Xovis Passenger Flow Management System allows MSP to minimize dwell times while adhering to data privacy guidelines. By analyzing and responding to target KPIs, such as queue lengths, wait and processing time, MSP can more easily optimize passenger experience.

Read the case study to find out how MSP provides a seamless travel experience, thanks to:

transparent information
surprisingly short waiting times
sharing data with airport stakeholders

Xovis airport case study MSP (544 KB)

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Airport Passenger Dwell Time: A Twin Cities Tale

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