Like other fast-growing international hubs, climbing passenger numbers has increased pressure on CPH's existing infrastructure, such as security checkpoints, passport controls and check-in desks. Xovis implemented a Passenger Flow Management System (PFMS) that provides CPH with a broad range of invaluable KPIs from activities at the entire departure hall, including check-in desks, and security.
The PFMS is part of CPH’s commitment to accommodate smart, sustainable, and cost-efficient growth,
This case study shows how Xovis solutions enable airports to:
- optimize the number of check-in counters
- minimize wait times
- improve stakeholder communications
- improve passenger experience