Helsinki airport passenger flow management system

17/02/2022

Airport, Case studies

2 min

One of Europe's largest gateways to the East, the Helsinki-Vantaa International Airport (HEL) is using Xovis' airport passenger flow management system to improve operational efficiency—helping passengers make connecting flights in as little as 40 minutes.

HEL operators learned that relying on data from boarding pass scanners, used to determine profiles for every departing flight, did not provide up-to-date information for vital terminal touchpoints such as immigration and security. The real-time data accessible in the Xovis Passenger Flow Management System helped improve decision-making and helped overall passenger and employee satisfaction.

This case study explains how decision-makers at HEL:

improved response to queue disruption situations
optimized resource utilization
increased collaboration with airlines

Xovis case study Finavia (1 MB)

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