The combination of 3D sensors and airport specific software ensures high accuracy and low overall cost of operation. The airport software dashboards depict the real time passenger flow as dots and visualize several key performance indicators such as waiting time, passenger volumes and identification of peak traffic periods. This helps understand and monitor how queues form and change, all in compliance with data privacy regulations such as GDPR. Web and mobile app integrations are also available.
The dashboards with live views facilitate immediate reactions to excessive queue lengths and wait times. Use real-time alerts and retrospective reports to enhance stakeholder efficacy. Optimize open hours and number of lanes, counters, desk allocation, common-use setups, kiosks and self-service bag drops.
The queue management system automatically detects who belongs to a specific queue, even in the most unstructured check-in environments. Such accuracy ensures that staff can get to the right place at the right time even with daily queue reconfiguring or overflow redirecting.
Record queue lengths, wait times and process times for individual lanes and passenger groups. Calculate passenger arrival patterns, throughputs and outflow rates. Measure retail and concession live occupancy, dwell times and store performance. Even tackle taxi and rideshare queue assessment and restroom utilization, all with the same software solutions.
Through a powerful API you can integrate Xovis data into your ecosystem therefore ensure whoever needs access to accurate passenger flow data, can have it in their system of choice.
Improve the overall passenger experience by publishing trustworthy wait time data on your website, app and onsite within the terminal. Long lines do not necessarily mean long wait times.
In addition to software and hardware components, Xovis offers full implementation services, including planning, installation, user training and ongoing support. Provide the internet connection and we take care of the rest
Over 100 airports all over the world rely on our airport software and passenger flow management system. We are a reliable, long-term partner. Are you interested in digitalizing the passenger experience in your airport? Please get in touch.