The airport software solution for managing passenger flow

The combination of 3D sensors and airport specific software ensures high accuracy and low overall cost of operation. The airport software dashboards depict the real time passenger flow as dots and visualize several key performance indicators such as waiting time, passenger volumes and identification of peak traffic periods. This helps understand and monitor how queues form and change, all in compliance with data privacy regulations such as GDPR. Web and mobile app integrations are also available.

  1. 1

    Improve operational processes

    The dashboards with live views facilitate immediate reactions to excessive queue lengths and wait times. Use real-time alerts and retrospective reports to enhance stakeholder efficacy. Optimize open hours and number of lanes, counters, desk allocation, common-use setups, kiosks and self-service bag drops. 

  2. 2

    Detect queues automatically

    The queue management system automatically detects who belongs to a specific queue, even in the most unstructured check-in environments. Such accuracy ensures that staff can get to the right place at the right time even with daily queue reconfiguring or overflow redirecting.

  3. 3

    Measure critical KPIs across terminals

    Record queue lengths, wait times and process times for individual lanes and passenger groups. Calculate passenger arrival patterns, throughputs and outflow rates. Measure retail and concession live occupancy, dwell times and store performance. Even tackle taxi and rideshare queue assessment and restroom utilization, all with the same software solutions.

  4. 4

    Integrate data freely

    All system data and outputs are owned by the airport or airline who purchases the system, regardless of whether an on-premises or Xovis-hosted cloud solution is selected. This allows for limitless open API integrations.

  5. 5

    Refine the passenger experience

    Improve the overall passenger experience by publishing trustworthy wait time data on your website, app and onsite within the terminal. Long lines do not necessarily mean long wait times.

  6. 6

    Benefit from full service project management

    In addition to software and hardware components, Xovis offers full implementation services, including planning, installation, server procurement, cloud hosting, user training and ongoing support.


Connect with us today

Over 100 airports all over the world rely on our airport software and passenger flow management system. We are a reliable, long-term partner. Are you interested in digitalizing the passenger experience in your airport? Please get in touch.

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