The Airport Software Solution for Managing Passenger Flow
AERO is Xovis’ fully managed solution for airports, designed to deliver effective and cost-efficient passenger flow management. Combining Xovis 3D stereovision sensors with purpose-built software, AERO is a state-of-the-art system for optimizing airport operations.
AERO dashboards enable users to visualize real-time, privacy-compliant passenger flow data through key performance indicators (KPIs) such as waiting times, passenger volumes, and peak traffic periods. This helps operators understand how queues form and evolve, making them easier to manage. The result: smoother operations, happier terminal managers, and more satisfied passengers.
With web and mobile app integrations and a robust pipeline of market-driven features, AERO is the passenger flow management platform for today and the future.
A Managed Service
Operational Efficiency
Queue detection, waiting time analysis, comprehensive reports, and real-time alerts synergize to streamline processes, optimizing every moment for both passengers and operators.
Optimized operations
Dashboards with live views facilitate immediate reactions to excessive queue lengths and wait times. Real-time alerts and historical reports enhance stakeholder efficiency. Optimize scheduling, lane and counter opening, desk allocation, kiosks and self-service bag drops.
Automatic detection
The queue management system automatically detects who belongs to a specific queue, even in the most unstructured check-in environments. Such accuracy ensures that staff can get to the right place at the right time even with daily queue reconfiguring or overflow redirecting.
Real-time alerts
Operators can optimize staff allocation by leveraging real-time insights delivered through customizable alerts and reports. Make data management at your airport more cost-effective while also ensuring managers have the situational awareness to anticipate potential bottlenecks before they occur.
Stakeholder alignment
Staying informed of developments in and around terminals can be unnecessarily complex without a robust solution such as AERO. Automated data export can improve stakeholder relations, and objectively measuring compliance with service level agreements (SLAs) reduces time spent on performance reviews.
Passenger satisfaction
Passenger satisfaction is the goal of most airport operators—an objective that inspired the creation of AERO. Improve the overall passenger satisfaction by publishing trustworthy wait time data on your website, app and onsite within the terminal. Get a quick view of how passengers move throughout your terminal space with Heat Maps. Long lines do not necessarily mean long wait times.
Revenue generation
Better efficiency is an easy way to improve non-aeronautical revenue. With AERO, operators can ensure passengers have more time to discover in-terminal commercial offerings. Terminal operators can also use data from AERO to support rental valuations and optimize layouts based on passenger flows.
Real-Time Data
Your One-Stop Shop
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Experience
In the aviation industry, experience is everything. Experience is also difficult to simulate; you must earn it. Xovis has developed a deep understanding of intricate passenger flow issues by working closely with more than 110 airports of different sizes worldwide—a global experience that allows Xovis to provide customizable, rigorously-tested solutions with a strong record of successful deployment.
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Commitment
Our service commitment begins with quick onboarding independent of an extensive IT project. Once a partner, Xovis delivers independent upgrades, security patching, and maintenance replacements, supporting your operations with high availability and fast troubleshooting.
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Quality
A proud Swiss company, all Xovis products are built to the exacting quality standards for which the country is known. Short lead times mean we can scale a solution to meet changing customer needs without straying from quality standards supporting our reputation. Our portfolio of robust sensors, their accuracy and the wide range of installation options at different heights and environments speak to our commitment to market-tested solutions designed to make every day better for our customers.
Connect with us today
More than 120 airports globally use Xovis’ Passenger Flow Management System to optimize operations. A trusted, one-stop-shop partner with more than 15 years of airport experience, Xovis can help ease capacity constraints and boost airside revenue at your terminal. Interested? Get in touch today.