Blog, Retail
Customer Counting for Retail
Use real-time customer counting data to understand flow and dwell times with the highest accuracy. Allocate resources and space with ease to raise levels of operational support along each customer’s journey. Improve in-store experiences without intruding on anyone’s privacy.
Use retail space to their full potential
Identify customer patterns like individual and group flow, and characteristics like gender, view directions, or the absence of protective face masks. Visualize queue formations and communicate waiting times to floor staff. Use real-time occupancy data to improve safety and security and exclude staff from customer counts for accuracy.
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People counting & dwell time measurement
Improve conversion rates by using data provided by the Xovis 3D sensors. Monitor KPIs such as footfall, zone dwell time and conversions per customer and/or square meter. Xovis and its partner enable retailers to keep track of all customers throughout the store and optimize product placement and store layout.
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Large area tracking
Sensors can work together as one, covering large areas easily and tracking visitor paths. This even works if the sensors are mounted on different ceiling heights. Counting lines and zones can be configured.
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In-store analytics
Track anonymous customer data along your in-store customer journey to analyze and forecast shopper behavior. Get business-critical insights and drive action at the right time and place.
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Future proof sensor technology
Our sensors are equipped with various artificial intelligence extensions that continuously evolve, according to market needs and global regulations.
Retail use cases: enhanced customer counting
3D sensors for retail spaces
Our robust sensors are easy and fast to set up. Their embedded processing delivers real-time data of customer and visitor flow to configured specifications. The system is extendable and scalable. Our multisensor framework accommodates the largest of areas for real-time analytics.
Retail Infographic
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Frictionless Checkout
Automation helps balance customer flow and prevent loss at self-service zones
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Measure Customer Engagement
Measuring customers’ in-store dwell times can boost sales of higher margin products
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Improving Store Layout
Accurate store traffic data helps retailers optimize layout and product placement
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View Direction
Retailers can boost revenue by measuring in-store attention
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Optimizing Product Positioning / Assortment
Retailers looking to support their category manager are turning to tech
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Preventing Queue Formation
Queuing up can become a costly friction point for brick-and-mortar retailers
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Expanding Sales with Demographic Data
Understanding gender-specific shopping trends helps retailers optimize resources.
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Real-Time Waiting Analytics
Retailers need a robust queue management system to eliminate friction points
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Customer Centric Staff Allocation
Retailers need a robust queue management system to eliminate friction points
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Customer Counting
Optimal staff and layout depend on real-time customer engagement data
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Staff Exclusion and Sales Performance
Real-time KPIs help retailers optimize performance across all locations
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Use-Based Cleaning
Smart Retail requires Smart Cleaning to enhance customer experience
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Group Shopping Analytics
Shopping habits change with company, aiding retailers in boosting sales
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Window Shopping Analytics
Tracking capture rates from window shoppers can boost store performance
Connect with us today
We're here to support accurate customer counting by providing consultations to retailers. For partners, we offer support and services from training modules to remote setup and verification. Get in touch, we’re ready to help!
Downloads
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