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    3. A Map to Better Customer Experiences

    A Map to Better Customer Experiences

    25/06/2023
    Retail, Use cases
    1 min
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    The physical retail space is a collection of products, pathways and processes carefully stitched together by planners, designers, sales associates and customers. Brick-and-mortar businesses taking a holistic approach to the in-store experience constantly monitor the performance of different, interconnected areas.

    Xovis’ new Retail Innovation Infographic is an in-depth look at the different and most common zones and processes that make up physical retailers’ operations. Explore the use cases associated with each of the areas and learn more about the role they play in helping retailers innovate to growth. 

    The infographic is an excellent, easy-to-use resource that retailers can consult to appreciate how a sensor network can:   

    • Optimize allocation of spatial and human resources allocation 
    • Shorten testing periods at the category and sub-category level
    • Prevent costly and unnecessary queuing situations 
    • Enhance customer satisfaction within resource limitations 
    • Capitalize on upselling and cross-selling opportunities

    Discover the unique solutions that support success in the different in-store zones and explore how they work together in the service of businesses competing with virtual retailers

    Download now

    Need a map to retail innovation? Download Xovis’ interactive Retail Infographic now and start exploring! 

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