The Fundamentals of the LoS Monitoring Solution On-Demand Webinar

19/09/2024

Webinar, Airport

2 min

In our free recorded webinar, Jurgen Renner, Principal at IATA, and Deniz Arslan, Director Business Development at XOVIS, provide a guided tour of IATA and XOVIS's airport Level of Service concept and monitoring solution.

The two experts explain how LoS Monitoring can enhance passenger experience and improve operational efficiency at any airport, providing an overview of:

YouTube thumbnail: IATA video, airport terminal with Xovis branding and people.

the principles of IATA’s Level of Service (LoS) concept: ICAO's key reference for terminal capacity and related service level factors
important airport KPIs – and how to achieve Optimum LoS by optimizing pax handling sub-systems, such as Departure & Arrival Halls, Check-In and Baggage Reclaim
how accurate passenger flow data can improve your airport's performance, helping you achieve your business and LoS goals

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Solution Brief titled “How to Continually Ensure Optimal Passenger Experience and Stakeholder Satisfaction."

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IATA and XOVIS' airport Level of Service (LoS) concept and monitoring solution enhances airport passenger experience and increases operational efficiency.

Get our Solution Brief for a detailed description of the IATA LoS concept, the LoS Monitoring solution, and the KIX case study - and discover how you can use it at your airport.

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