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  3. Queuing detection and queuing management at airports: on-demand webinar

Queuing detection and queuing management at airports: on-demand webinar

16/06/2022
Case studies
1 min
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Did you ever experience chaotic queuing situations? And did you wonder how queues form? How complex dynamics like airports manage and influence them? Watch our free on-demand webinar with Flurin Hänseler to experience effective queuing management!

Airports need to have a good service level, measured in several metrics, including passenger waiting time. With a functioning queue detection and queue management system, operational efficiency can be improved. However, substantial queues are still evident at many airport checkpoints around the world: 

  • passengers are getting anxious in queues because they do not know what kind of waiting time to expect  
  • airports are concerned with queues because they struggle with how to allocate staff and where to re-route passengers  
  • authorities show interest in queues because they link them to numerous performance indicators 

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