Red Carpet Talks
Xovis' Customer Success Managers (CSMs) are not merely salespeople but trusted advisors and subject matter experts in their respective regions. Our CSMs join in for the Red Carpet Talks series to talk about the developments shaping the passenger flow industry in markets around the world.
Austin Green
Customer Success Manager
North American Airports
TSA
Pre-Check
TDC
Cheesburges
If it has a three-letter acronym and an impact on passenger throughput, Austin's your guy. Austin has developed expertise in helping airports of all sizes reach their operations goals through years of working closely with IT teams and experience managers at terminals coast-to-coast.
Austin sat down with Xovis’ Chief Product Officer Florian Eggenschwiler recently to talk about TSA, TDC, and the nuances of managing passenger flow at small and medium-sized airports.
Rui Ferreira
Director of Customer Success North America
North American Airports
CATSA
Service Level Agreements
Tim Hortons
Rui moved to Xovis after many years working within the IT team at one of Canada's largest airports. Equipped with a deep understanding of airport challenges, he helps terminals across the US, Canada, and Latin America use data to address cost and operational challenges.
In this episode, Rui talks with Xovis Chief Product Officer Florian Eggenschwiler about Canada's transborder terminals, service level agreements, and CATSA screening.
Florian Kast
Customer Success Manager
U.S. and European Airports
K9 Explosive Detection
TSA Regulations
Florian began his career in terminal management in his native Germany at Munich Airport. He later applied the operational expertise he gained there to help New Terminal One at Newark Liberty International Airport (EWR) achieve a five-star rating before joining Xovis, an EWR solution provider, to support the company's rapid growth across North America.
In this episode, Florian discusses the intricacies of implementing K9 explosive detection in airports, why the TSA has become a global benchmark, why more isn't always better, and why bagels rock (and roll).
Santhi Sree Nechuvala
Customer Success Manager
Indian Sub-Continent
DigiYatra
Greenfield Airports
Government Initiatives
Santhi has spent nearly a decade working closely with India's largest airports to help solve passenger flow challenges. She has deep expertise in the operational and regulatory nuances of passenger flow at both brownfield and greenfield airports across India.
In this episode, Santhi discusses how external meet-and-greet zones help reduce taxi congestion, how DigiYatra can increase passenger throughput, and, of course, airside samosas.
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More than 120 airports globally use Xovis’ Passenger Flow Management System to optimize operations. A trusted, one-stop-shop partner with more than 15 years of airport experience, Xovis can help ease capacity constraints and boost airside revenue at your terminal. Interested? Get in touch today.