*A New Category Manager: In-Store Analytics
Challenge
Retailers know that positioning higher-margin products in high-visibility areas and second point of sales can increase awareness and profitability. But manual and less accurate in-store solutions struggle to deliver precise data on the three most important issues for making the most of in-store displays and category layout:
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Dwell time
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View direction
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Engagement rates
Solution
Mapping customer journeys across in-store touchpoints is already considered best practice for hybrid retailers. Replacing resource-intensive solutions for optimizing categories and subcategories can be a quick win if the replacement can accurately:
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Differentiate between engaged shoppers and passersby
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Calculate conversion rates based on precise customer data
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Indicate opportunities for improving the visibility of category shelves
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Track customers' engagement with designated shelves
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Qualify and quantify category and subcategory dwell times
Xovis' 3D sensors offer brick-and-mortar stores a competitive edge by hastening the trial-and-error process for improved decisions and higher revenue.
Benefits
Adding an automated solution to category management efforts can help retailers achieve maximum turnaround quicker. The result is:
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The acceleration of the trial-and-error process
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No additional labor costs associated with manual observation
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An expansion in basket sizes
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Effectively managing inventory cost based on actual consumer demand
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