Healthcare Provider Optimizes Utilization with Real-Time Occupancy Data
Staff at the Toronto healthcare provider frequently struggled to find available exam rooms, creating a widespread perception that additional space was needed. Sunnybrook required an objective way to measure actual room occupancy, identify underused spaces, and support better planning while maintaining strict patient privacy standards.
Working with H.H. Angus, Sunnybrook implemented an occupancy management solution powered by Xovis 3D sensors and cloud-based analytics. The solution helped Sunnybrook:
Reveal an average utilization rate of 33% across 11 monitored rooms
Optimize existing exam spaces and expand patient access
Improve staff workflows based on actual space supply and demand
Support long-term planning with accurate, privacy-compliant data

At the University of the West of England, we now use dashboards and reports to understand post-pandemic behavior, allowing us to better allocate resources and plan future facility improvements.
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