Smart Cleaning for Smart Retail
Challenge
Physical retailers always strive to ensure all store spaces are optimized so customers can make the most of their shopping experience. Working towards that goal extends to all areas, including in-store restrooms.
Like in most other public use spaces, many retailers still rely on timed cleaning schedules—a common approach easily identified by a signature form affixed to the back of the restroom door. Modern retailers are contending with several challenges related to this model, including:
- Inefficient allocation of staff members or third-party contractors
- Particularly sensitive privacy issues
- Time lag between schedule cleaning and required cleaning
Solution
A Smart Cleaning solution using objective, real-time data can automatically alert designated employees, managers or contracted janitorial staff when the number of visitors to a particular sanitation facility surpasses a certain threshold. Used-based cleaning can help retailers:
- Reduce operational costs
- Matching cleaning staff scheduling to real-time use
- Eliminate unnecessary cleaning
- Ensure cleaning happens as soon as needed
- Preserve the anonymity of visitors to in-store sanitation facilities
Benefits
Use-based cleaning is an easy way to better manage human resources by ensuring staff only acts when necessary, without negatively impacting customer satisfaction. An automated solution that guarantees effective cleaning can also:
- Strengthen store reputation
- Limit time managerial staff spends planning for cleaning
- Promote sustainable image
- Provide information about how bathrooms affect conversion rates
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