Load-Balancing in Public Transportation
Challenge
Crowded “docking” stations where passengers enter and exit public transportation vehicles can interrupt network performance and create safety issues. Public Transportation Operators (PTOs) working to optimize efficiency want to distribute passengers evenly on platforms based on vehicle occupancy rates.
PTOs need a data capture system that can keep passengers informed of live vehicle occupancy. Manually promoting load-balancing is done, usually based on visual clues, but without a robust automated system, PTOs face:
Risks associated with excessive platform clustering
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Dissatisfied passengers
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Additional strain on transit station staff and resources
Eurostar: Fast, Relaxed Travel Through Smart Passenger Flow
Solution
Data capture devices used for Automatic Passenger Counting (APC) can keep PTOs informed about where passengers have entered or exited a vehicle, but only the more sophisticated units can deliver complex data points needed to make a real difference.
A data capture device supporting the APC efforts of PTOs must be:
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Based on data with a minimal latency period
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Highly accurate in detecting passengers and objects, such as prams, wheelchairs and bikes
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Possible to immediately transmit to other communication systems
Benefits
By knowing where passengers and objects are positioned in a vehicle, PTOs can accurately communicate available space to passengers, which allows for:
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Less clustering at the platform and vehicle entry/ exit points
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Smoother vehicle arrivals and departures
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Better passenger experiences
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