Load-Balancing in Public Transportation

Challenge

Crowded “docking” stations where passengers enter and exit public transportation vehicles can interrupt network performance and create safety issues. Public Transportation Operators (PTOs) working to optimize efficiency want to distribute passengers evenly on platforms based on vehicle occupancy rates.

PTOs need a data capture system that can keep passengers informed of live vehicle occupancy. Manually promoting load-balancing is done, usually based on visual clues, but without a robust automated system, PTOs face: 

Risks associated with excessive platform clustering
Dissatisfied passengers
Additional strain on transit station staff and resources

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Solution

Data capture devices used for Automatic Passenger Counting (APC) can keep PTOs informed about where passengers have entered or exited a vehicle, but only the more sophisticated units can deliver complex data points needed to make a real difference.

A data capture device supporting the APC efforts of PTOs must be:

Based on data with a minimal latency period
Highly accurate in detecting passengers and objects, such as prams, wheelchairs and bikes
Possible to immediately transmit to other communication systems

Benefits

By knowing where passengers and objects are positioned in a vehicle, PTOs can accurately communicate available space to passengers, which allows for:

Less clustering at the platform and vehicle entry/ exit points
Smoother vehicle arrivals and departures
Better passenger experiences

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Map visualization demonstrating Xovis' use case for enhancing customer experiences in transportation systems

Investment Planning

Data-driven transportation investment reduces waste by targeting essential areas
Tenant Management

Footfall data helps property managers determine fair rental values in transit areas
Ticketing

Passenger counting gives PTOs data to improve services and fleet deployment
Price Planning

Accurate data-driven pricing analysis ensures fare prices match market conditions
Infrastructure Maintainance

Maintenance ensures safety and efficiency in public transportation operations
Infrastructure Commerce

Investors use precise data to optimize returns and manage transit assets
Spatial Inteligence

PTOs need customer insights, especially for those with prams, bikes, or wheelchairs
Network Standardization

Interoperable IT standards reduce costs and boost efficiency in public transit
Security Planning

Transit security benefits from real-time data to address passenger concerns
Route & Network Planning

Detailed data streamlines public transit route and network planning
Community Fare Settlement

Public transit agencies require standards for fare allocations and NTD reporting
Platforms

Load-balancing transit passengers requires reliable real-time data

Load-Balancing in Public Transportation

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