Crowds and different types of event management solutions
In recent years, fire regulations, emergency protocols, and occupancy limits have moved to the fore. After a health crisis that fundamentally altered how humans interact in crowds and public spaces, more event managers realize that manual occupancy assessment solutions—handheld counters, for example—cannot keep pace with evolving regulations.
With events big and small returning, planners globally need a solution that can:
- Accurately and automatically track occupancy levels in real time
- Inform designated individuals and the public about occupancy levels
- Be easily calibrated to reflect changes in safety or health regulations
- Establish a reporting protocol for liability management
Keeping visitors and staff safe is a top priority for all event managers, one that is about more than the bottom line.
Knowing that, in many cases, error-prone manual counting solutions are inadequate for large events that have the potential to become a major liability, event managers are pivoting to automated counters.
Event managers can integrate advanced data capture solutions with automated systems to inform event planners and premise managers about:
- The number of people in a designated area, room or building
- When customizable occupancy limits have been breached
- Occupancy demographics such as male and female, child and adult
- Historical visitor flows in certain areas and times
In addition to ensuring compliance with applicable regulations, an automated solution tracking occupancy levels has significant associated benefits. Among the most important for event planners:
- Establishing reporting standards that can impact insurance premiums
- Improving venue layout based on real-time and historical data
- Increasing visitor comfort based on visible safety measures
- Optimizing event staff and security allocation
- Increasing brand reputation by promoting commitment to visitor safety
Customer counting for retail
Determine customer patterns and characteristics, such as group and individual flow, gender and view directions. Communicate waiting times to floor staff. Analyze real-time occupancy data for safety and security and exclude staff from customer counts.