Use cases, Transportation

Improving Public Transit Security with Objective Data

Transit security, at stations and onboard vehicles, is a major passenger concern, one transit operators can better address using real-time data.

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Challenge

Safety is the number one priority in all facets of the public transportation industry, from station to vehicle. Public Transportation Operators (PTOs) risk a damaged reputation and lost revenue when they do not effectively manage the safety profile of the assets under their control.

But many PTOs often struggle to find an effective and efficient solution that can adequately deliver real-time insights while also observing passengers’ privacy rights. Absent a robust solution, PTOs risk:

Liability issues related to sub-par safety guidelines and processes
Loss in ridership due to a perceived lack of safeguards
Increased pressure from external stakeholders

Eurostar: Fast, Relaxed Travel Through Smart Passenger Flow

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Solution

Data-driven decision-making can help PTOs transform their safety protocols in a cost-efficient manner by highlighting problem areas. A robust data capture solution capable of delivering a real-time view of passenger activity—both onboard vehicles and in stations—without offending privacy rules is essential for identifying and eliminating safety gaps.

To achieve their security goals, PTOs need a solution that:

Accurately captures real-time developments
Can be connected to an alerting system
Complies with evolving data privacy rules

Benefits

A bird’s-eye view of real-time developments on vehicles and in associated logistics such as stations can help PTOs and PTAs:

Improve reputation among external stakeholders
Optimize spending associated with security personnel
Improve the allocation of resources associated with passenger security

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Map visualization demonstrating Xovis' use case for enhancing customer experiences in transportation systems

Investment Planning

Data-driven transportation investment reduces waste by targeting essential areas
Tenant Management

Footfall data helps property managers determine fair rental values in transit areas
Ticketing

Passenger counting gives PTOs data to improve services and fleet deployment
Price Planning

Accurate data-driven pricing analysis ensures fare prices match market conditions
Infrastructure Maintainance

Maintenance ensures safety and efficiency in public transportation operations
Infrastructure Commerce

Investors use precise data to optimize returns and manage transit assets
Spatial Inteligence

PTOs need customer insights, especially for those with prams, bikes, or wheelchairs
Network Standardization

Interoperable IT standards reduce costs and boost efficiency in public transit
Security Planning

Transit security benefits from real-time data to address passenger concerns
Route & Network Planning

Detailed data streamlines public transit route and network planning
Community Fare Settlement

Public transit agencies require standards for fare allocations and NTD reporting
Platforms

Load-balancing transit passengers requires reliable real-time data

Improving Public Transit Security with Objective Data

Eurostar: Fast, Relaxed Travel Through Smart Passenger Flow

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