
Optimizing Public Transport Infrastructure Maintenance
Challenge
Maintenance at passenger transit stations is a question of safety, the top priority for all businesses in the transportation industry. Cost and labor-intensive, infrastructure maintenance involves significant resources that often could be better utilized.
For property managers and public transportation operators (PTOs) interested in adopting a data-driven approach to issues concerning infrastructure upkeep, common challenges include:
Finding a data capture system with a high degree of accuracy
Deploying a system able to cover highly complex spaces
Operating a system used by stakeholders with different qualifications
Solution
The maintenance demands of different assets within a public transportation business vary widely— from cleaning restrooms or ticketing areas to platform maintenance. But PTOs can significantly reduce uncertainty about when and where use-based upkeep should be performed with a robust data capture solution.
Such a solution provides PTOs and infrastructure management companies with accurate, historical and real-time data about actual use, information they can use to:
Optimize allocation of resources associated with maintenance
Reduce costs by shifting to need-based upkeep, when possible
Support other maintenance security protocols
Carry out sanitation maintenance tasks based on actual use
Benefits
Automating different processes within an infrastructure maintenance protocol can help limit problems sometimes associated with planning and execution errors. A robust, scalable data capture system provides PTOs with:
Cross-check data that can be used to improve safety profiles and limit liability
Anonymized records that can be used to defend maintenance processes
Alerting capabilities that property managers can use to prevent dangerous situations
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