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    3. Airport Passenger Dwell Time: A Twin Cities Tale
    Case studies, Airport

    Airport Passenger Dwell Time: A Twin Cities Tale

    When long wait times threatened customer satisfaction, Minneapolis-Saint Paul International Airport (MSP) used Xovis' sensor system to improve efficiency and ensure a great passenger experience.
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    Smooth security processes lead to more spending by happy passengers. Xovis' system helps MSP minimize wait times while respecting data privacy. By tracking key metrics like queue lengths and wait times, MSP optimizes the passenger experience.

    Read the case study to see how MSP ensures seamless travel with:

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      Transparent information for passengers  

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      Short waiting times 

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      Sharing data with airport stakeholders

    Xovis' 3D sensors provide real-time data to help the TSA optimize security lines and streamline passenger flow by displaying wait times, improving security and terminal efficiency.

    Phil Burke Director of MSP Operations, Metropolitan Airports Commission

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