Optimizing Airport Shuttle Services
Challenge
Transferring from airport terminals to rental car service centers, long-term parking, or other transit zones is a fact of modern travel for passengers globally. And, as with taxi ranks and other forms of terminal transport, airport shuttle services risk being over or underutilized—generating costly inefficiencies. Shuttle buses are often passengers' first or last impression of an airport. A negative experience aboard these vehicles can unnecessarily diminish the reputation of passenger-centric airports. But sub-optimal scheduling and performance of airport shuttle service also:
Unnecessarily inflates operational costs
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Accelerates vehicle and structural wear-and-tear
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Create clustering at car rental service centers
Montevideo Reduces Data Management Costs with AERO Migration
Solution
Automatic Passenger Counting (APC) has become a widely-accepted practice for getting objective, real-time, and historical data that operators can use to improve planning. With a vision-based data capture device affixed at entry-exit points aboard shuttle buses, airports and car rental managers can both get a precise assessment of how many passengers use transfer vehicles and when. An APC solution solves many challenges if it delivers data that is:
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Highly accurate and privacy-compliant
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Consistent and with limited fluctuations in accuracy
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Easy among internal and external stakeholders
Reducing wait times and improving passenger throughput are top priorities at Carrasco International Airport. Reaching these goals with a fully managed service such as AERO fits well within our passenger experience and data-management strategies. We have been using Xovis’ on-premises solution for seven years, and upgrading to AERO is a smart move, thinking about the challenges of the coming years.
Benefits
The data-driven approach to airport shuttle services is the most cost-efficient way to match passenger demand and service availability, which is crucial for:
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Reducing operational costs
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Promoting passenger and employee wellbeing
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Benchmarking for funding requests or regulatory reports
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Limiting the ecological impact of shuttle operations
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Extending the useful life of shuttle buses
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