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    3. Gatwick Airport LGW Stays in the Know on Passenger Flow
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    Case studies, Airport

    Gatwick Airport LGW Stays in the Know on Passenger Flow

    With over 60 airlines and 43 million passengers yearly, London Gatwick is the UK's second busiest and world's most efficient single-runway airport.
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    London Gatwick Airport aims to stay the world's most efficient single-runway airport while maintaining assets and high service standards to ensure top passenger experience. LGW faces these questions:

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      How to sustain high passenger experience amid growth and rising service expectations?

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      How to live up simultaneously to the expectations of passengers, partners and regulators?

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    70% of our total passengers are using our check-in facilities. An operations dashboard as enabled based on the Xovis data allows us to work with a reliable overall data strategy.

    Julia Burney IT Service Transition Manager, Gatwick Airport

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