Case studies, Airport

Retail Optimization at Vienna Airport

Vienna Airport, located in central Europe, serves almost 25 million passengers per year and is becoming a crucial hub for growing flight demand to Asia and the Middle East.

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To boost passenger satisfaction, Vienna International Airport aims to optimize the retail experience by deploying a system that accurately measures real-time people flow in large areas, rather than estimating. Achieving this involves challenges:

Setup in retail areas continually changes
Objects around restaurants/ shops vary
Objects at display shift regularly

The Xovis System has way more functionalities than counting in and out. The full coverage of the retail facilities allows us to determine the exact number of people at any time at any place. It is the data being measured, not estimated and based on assumptions, giving us real-time insights on what is going on in an area.

Martin Weghofer Former System Engineer, VIE Airport

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Retail Optimization at Vienna Airport

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