Live Display for a Better Airport Experience
Challenge
Airports can be high-stress environments, especially for passengers worried about missing their flights. Elevated stress levels can quickly translate into risks for airport staff, airline employees, and third-party service providers such as security teams.
These situations create immediate operational and commercial impacts, including:
Loss of airside revenue
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Time-consuming responses to passenger demands
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Reputational damage
Montevideo Reduces Data Management Costs with AERO Migration
Solution
The most modern passenger flow management systems offer airport operators the tools to achieve operational improvements with minimal effort. Among these are fully managed solutions that enable the creation of dynamic displays quickly and effortlessly.
The Live Display feature, available only on the most advanced people flow management systems, addresses airport operators’ challenges when it:
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Does not require CMS integration or IT support
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Features manual KPI overrides and allows updates during testing or irregular operations
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Provides setups suitable for both control rooms and passenger-facing displays
Xovis provides us with predictive wait time and actual waiting time and gives us accurate measurements of throughput per lane. These measurements help us optimize resource allocation and use.
Benefits
Tools that enable fast deployment of live displays—without heavy IT involvement—deliver immediate value by:
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Reducing operational complexity: Deploy, update, and scale live displays in minutes with a plug-and-play setup, no lengthy configuration or development
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Improving passenger experience: Passengers always see accurate, real-time wait times
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Identifying issues earlier: Airport teams can create internal views that consolidate multiple KPIs on a single screen, enabling faster decision-making
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Supporting smart airport initiatives: Provide a basis for creating dynamic, in-terminal wayfinding displays that improve load balancing by empowering passengers
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