Measuring Success for Swedavia

26/05/2023

Guides, Airport

2 min

When Swedish airport operator Swedavia needed a robust solution to accurately measure security providers' performance, the company turned to Xovis. Xovis' new case study is an in-depth look at the role of Service Level Agreements (SLAs) in the airport terminal ecosystem. Discover how Swedavia encourages providers to meet agreed-upon performance goals by measuring compliance with a Xovis Passenger Flow Management System (PFMS). The study offers valuable insight into:

Why real-time alerting is crucial for effective resource allocation
The importance of keeping passengers informed of wait times
How accurate measurement simplifies relationships with service providers
The cost-saving and revenue-generation benefits of performance measuring

Improving the passenger experience and managing relationships with service providers are top priorities of many airports, and goals a Xovis PFMS can help operators more easily achieve. Watch the video and download the case study now to learn how Xovis delivers real results!

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