Case studies, Retail
In-Store Analytics Retail: O2 Mobile Shops
The in-store analytics solution tracks customer behavior and turns data into actionable insights. By optimizing interaction times, O2 efficiently deploys staff and optimizes the sales funnel. Discover how new customer and staff interactions gave O2 an edge:
Optimizing staff allocation
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Improving marketing campaigns
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Identifying hot and cold spots in stores
We have identified, that one of the key issues was to set the right and effective workforce planning not only towards the cost savings but also with respect to the overall customer experience.
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