Use cases, Transportation

Better Public Transit Planning with Data

Public transit planning covers many areas of research including route and network planning, a process operators can streamline using accurate, objective passenger data.

Challenge

Network planning in the passenger transport industry is a long, highly complex process that must consider not only existing conditions but also future developments. Public Transportation Operators (PTOs) and Public Transporation Agencies (PTAs) generally work closely with other governmental and non-governmental agencies on developing routes and networks that remain responsive to passenger demand.

Planning not deeply rooted in accurate, objective data has the potential to result in a public transit network with:

Service gaps in terms of location or frequency
Excessive service levels disconnected from actual use
Expansions that fail to keep pace with changes in use

Eurostar: Traveling Fast and Relaxed Thanks to Passenger Flow Management

Traveling with Eurostar from Paris to London involves 13 queues, including immigration, security, and ticket checks. The company sought a solution to streamline departures at Gare du Nord.

+150 Million Passenger per Year

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Solution

PTOs and PTAs cannot predict the future. But they can strengthen their commitment to fact-based decision-making supported by accurate, objective data about passenger use—a practice that is indispensable when considering strategic investments related to route planning.

A robust data capture solution capable of accurately tracking complex and objective data points about how passengers use public transit assets—including vehicles and stations—helps ensure that PTOs and PTAs:

Direct capital expenditures to network projects linked with use
Meet expectations of passengers and external stakeholders
Operate network assets in the most optimal way

Benefits

In addition to minimizing uncertainties related to planning for the future, accurate real-time and historical data is also essential for adjusting to developments as they happen. With a deeper understanding of passenger trends, PTOs and PTAs can:

Optimize service levels
Reduce spending that doesn’t further service goals
Justify decisions with external stakeholders

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Better Public Transit Planning with Data

Eurostar: Traveling Fast and Relaxed Thanks to Passenger Flow Management

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